PABX System
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PABX System
The PABX system comprises a private branch exchange (PABX) equipment and several telephone handsets (extensions) connected together through it. The PABX system is used for internal or external (in the case of an IP-based) communication by private organization such as offices, hotels and private residences. There are varieties of PABX, and their sizes are determined by the number of extensions required to be connected to it and also the number of public lines to be connected as well.
Features of the PABX System
- Facilitates communication within the building, e.g. Main house to the security post and vice versa.
- Can be configured to restrict and/or minimize abuse of public Telephone access.
- Can be configured to log detailed records of calls made via the PABX by every user by assigning a unique access code to each user to enter before making external calls.
- Can be integrated with an interactive voice response system, auto-attendant and background music on hold to all external calls, offering some preprogrammed messages for external callers requesting information/enquiries on services offered by your outfit.
- In the case of an IP – PBX, it can be connected via the internet and office WAN if available to enable communication with other branches, reducing the cost of making calls to the branches through public telephone networks such as GSM, etc.